Privacy Policy

Your privacy is important to us. This policy outlines how we collect, use, and protect your information.

Last updated: January 1, 2025

Information We Collect

We collect information you provide directly to us, including:

  • Account Information: Name, email address, password, phone number, and organization name when you create an account.
  • Profile Information: Additional details you add to your profile such as profile pictures, preferences, and settings.
  • Content: Any content you upload, publish, or share through our platform including newspapers, articles, and images.
  • Communications: Information from your communications with us, including support requests and feedback.
  • Payment Information: Billing details when you subscribe to our paid services (processed securely through our payment partners).

Automatically Collected Information

  • Device information (browser type, operating system, device identifiers)
  • Log data (IP address, access times, pages viewed)
  • Usage patterns and preferences
  • Location data (based on IP address)

How We Use Your Information

We use the information we collect to:

  • Provide, maintain, and improve our services
  • Process transactions and send related information
  • Send technical notices, updates, security alerts, and support messages
  • Respond to your comments, questions, and customer service requests
  • Communicate about products, services, offers, and events
  • Monitor and analyze trends, usage, and activities
  • Detect, investigate, and prevent fraudulent transactions and abuse
  • Personalize and improve your experience

Information Sharing

We do not sell your personal information. We may share information in the following situations:

  • Service Providers: With vendors who perform services on our behalf (hosting, analytics, payment processing)
  • Legal Requirements: When required by law or to protect rights, safety, and property
  • Business Transfers: In connection with any merger, acquisition, or sale of company assets
  • With Your Consent: When you explicitly agree to share information

Data Security

We implement appropriate technical and organizational measures to protect your data:

  • SSL/TLS encryption for all data transmission
  • Encrypted storage for sensitive information
  • Regular security audits and penetration testing
  • Access controls and authentication mechanisms
  • Daily automated backups with secure offsite storage
  • DDoS protection and firewall security

While we strive to protect your information, no method of transmission over the Internet is 100% secure.

Cookies & Tracking Technologies

We use cookies and similar technologies to:

  • Keep you logged in and remember your preferences
  • Understand how you use our services
  • Improve our platform based on usage patterns
  • Provide personalized content and advertising

You can control cookies through your browser settings. Note that disabling cookies may affect functionality.

Your Rights

You have the right to:

  • Access: Request a copy of your personal data
  • Correction: Request correction of inaccurate data
  • Deletion: Request deletion of your data
  • Portability: Request transfer of your data
  • Objection: Object to certain processing activities
  • Withdrawal: Withdraw consent at any time

To exercise these rights, contact us at privacy@epaperpro.com

Children's Privacy

Our services are not directed to children under 13. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child, please contact us immediately.

Changes to This Policy

We may update this privacy policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last Updated" date. We encourage you to review this policy periodically.

Contact Us

If you have any questions about this Privacy Policy, please contact us: